銀行事務の仕事に就きたい人におすすめの資格

銀行事務には、いわゆる窓口での事務、裏方としての事務など、同じ事務では全く意味合いの異なるものが存在します。

銀行事務は、銀行事務でもどの役職、役割を担うかによって、おすすめの資格というのが大きく変化します。

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聞き慣れない銀行後方事務の仕事

銀行後方事務は、書類のチェックや入力、経理、出納、書類整理などがメインです。窓口業務のように、接客をする機会はあまりなく、窓口業務を支える裏方の役割が強い役目を担います。

銀行事務を目指す人の中には、窓口での仕事をイメージする人が多いですが、実際にはここの役割を担う人も多くおり、求められるものが違うことが考えられます。

正確性、確実性が求められ、いわば事務処理能力がどれだけ高いかが、問われることになります。

しかも、銀行という性質上、間違いは許されません。1円でも合わなければ、合うまで計算が行われるように、書類のミスは許されず、その不備などを指摘するのも大事な仕事です。

パソコンのスキルなども求められており、書類を素早く正確に作る、そして入力も素早く正確に行うということが求められます。

コツコツとした仕事に長け、それでいて日々の同じような仕事に退屈することなく、続けていけるような人は、こうした銀行事務には向いており、特に銀行後方事務は作業の正確性などが問われる、とても大事な役割であることがわかります。

パソコンの資格はもはや必須

パソコンスキルが問われるのは明らかであり、未経験者であってもパソコンの資格を取得していることで、アドバンテージを得ることが求められます。

そうしたものを持っているということは、それだけ扱いに慣れており、多少ブランクがあっても、作業に慣れればすぐに思い出して仕事をすることができます。

このため、資格を持っておくことで、この人はパソコンの扱いに慣れているというのをイメージさせることが可能です。

表計算ソフトや、文書作成ソフトを使いこなせ、誰かに教えられるレベルであれば、銀行事務の仕事は確実にこなすことができます。

資格を取得するにはある程度の入力スピードが求められ、入力スピードを測定するものもあるため、そうしたものを受けるのもおすすめです。すると、さらにイメージがしやすくなり、処理能力の高さをアピールできます。

ただ、こうした資格はもはや必須であり、多くの人は既に持っていることがあります。

ただ、銀行事務として働いてから、スキルアップとしてやっていくのは必要であり、信頼にもつながっていくことになります。

金融に関する資格も取得しておきたい

窓口業務には、様々なものがあります。口座を作りたい、解約したいというのもあれば、金融商品の提案など様々なことをしなければなりません。

そのため、事務的なスキルよりも、金融的な知識をいかに入れておくかが、大事になっていきます。こ

の場合、金融に関する資格を取得しておくことがおすすめです。簿記などのものも必要ですが、ファイナンシャルプランナーなどのものを、取得しておいた方が魅力的に思われます。

窓口業務の技量を測るものとしては、金融窓口サービス技能検定というものがあります。

金融機関の事務処理、コンサルティング業務など必要な知識を筆記、面接で診断するというものであり、未経験者は3級、実務経験を重ねて2級、1級とあげていきます。

3級を持っているだけでも、相当な強みであり、実際に取得している人は少ないため、より確実なスキルとして多くの金融機関で重宝されます。

ほかにも、金融に関するものをとっておけば、それだけ戦力として思われるため、銀行事務をしたい人は取っておいて損はなく、いったん辞めたとしても、再就職の際にも効果を発揮します。

ビジネスマナーに関する資格も大事

窓口では、ビジネスマナーというものが問われ、いわゆる接遇面が求められます。ビジネスマナー実務検定では、ロールプレイングの中でどのようにすればいいのかなどが、出題されることになります。

こうしたビジネスマナーは、教えられるものではあるものの、できれば身に着けておいてほしいと誰もが思う分野でもあります。

それを、ある程度分かっていれば、専門的な指摘に終始することができます。そうした意味でも、とても重要な部分です。

接遇に関するものも、研修などで教えることにはなりますが、最初から知っていればそれだけの見込みも早く、お客さんに対しても徹底できます。

また、そこのスキルアップをしていけば、お客さんに対する評価も上がり、評判も良くなります。

銀行の場合、地元の人に愛されることが大事であるため、そういうことが分かっている人が窓口業務にいれば、いい結果を生むことになります。

パソコンスキルは当たり前に取得し、できれば金融の専門知識を入れておき、それでいてビジネスマナーに長けていれば言うことは何もありません。

最後に

未経験者であっても、パソコンスキル、金融の知識、ビジネスマナーは会得できますが、これらを最初から学んでいれば、銀行事務に関する熱意も伝わりやすく、志望する銀行にも入りやすくなるため、押さえておきたい部分です。

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